• At this point, I experience I am currently being misled and mistreated. Irrespective of several phone calls and escalations, I however do not need clarity on my reductions or a fair resolution to my fears.
Used to be the chief and The explanation I are already a loyal Telus custiomer For many years. But This is certainly about to vary!!
• A friend who can also be a Telus customer confirmed me his system specifics, and he is acquiring the same program for appreciably fewer without needing to get units, which contradicts what Abdul advised me.
00 more per month. Even though my agreement claims promo selling price is for two many years my bill claims it can be 1 year. Soon after expending an afternoon currently attempting to get help, after the third man or woman I spoke they stated they can consider it and get in touch with me back again. I did not get a phone back again with solutions. This is completely unacceptable. I regret signing up with Telus and may explain to everyone I'm sure to never ever sign on with them. Away from curiosity I identified as Shaw and straight away experienced the call answered and the person I spoke with was crystal clear and articulate. Emotion trapped in the contract and on the mercy of an enormous technique that has no assistance for its customers.
The TELUS staff acknowledges that our do the job spans a lot of Territories and Treaty places and we're grateful for the normal Know-how Keepers and Elders that are with us right now, anyone who has long gone right before us and the youth that encourage us.
within the Black Friday i referred to as Telus to receive me a new mobile line for my daughter if there's a offer like i obtained previously for my other kids being a faithful customer with Telus.
I guess I'm just old, but I bear in mind a time when you could potentially simply call a company, talk to a human devoid of sitting down on keep for hours, and actually get customer service. Thanks Telus for a beautiful customer experience.
I am advised to talk to Loyalty and Resolution and nevertheless obtaining no in which. I have managed to talk to two people who termed on their own professionals during the Philippines, who could not support me.
I have never been so discouraged with an organization. It is actually not possible to obtain answers from Telus. My bill has been adjusted numerous instances considering that signing up with them a 12 months ago following a promoter arrived to our doorway and drew us in with enticing features. She even reported Telus would buy Shaw's deal penalty to move us over. I regret each individual 2nd of transferring. It takes up a lot of the afternoon to speak with someone at Telus. Keep situations estimate an hour only being forwarded to an individual and put on maintain for another hour. My agreement agreement reveals what my Invoice needs to be but they arbitrarily improve my bill to a hundred.
so i called the customer server (Jane) to unravel the issue just after conveying the situation and what It is really materialize, The agent just facet with her associate and she lied in regards to the credits and discounts they faraway from my account like a loyal customer with Telus and she or he said the credits expired and no longer available, she Assume i'm Silly, if the discounted Telus technical support has expired i ought to see the expiration date on my Invoice like i see on dwelling service bill.
My expert served me with my problem and answered all of my stick to-up inquiries. You have got the most effective people Doing work for you!
Additionally, I used to be disconnected various times when attempting to speak with support and in some cases left on maintain without resolution.
The Television sign has actually been shed due to the fact Friday, September 27th along with the technician who confirmed up yesterday, September 30th couldn't repair the trouble right after altering the Television cable box and cable. I had been knowledgeable that the online market place Modem should be improved far too, but he did not have it.
The TELUS workforce acknowledges that our get the job done spans lots of Territories and Treaty locations and we are grateful for the traditional Know-how Keepers and Elders who're with us these days, anyone who has gone prior to us plus the youth that inspire us.
The TELUS staff acknowledges that our function spans a lot of Territories and Treaty regions and we are grateful for the standard Awareness Keepers and Elders who are with us these days, all those who have absent prior to us and also the youth that encourage us.